-
caring
for the elderly positively
-
advocacy
-
dealing
with difficult and challenging behaviour
-
coping
with bereavement
-
protection
of vulnerable adults (POVA)
-
caring
for clients with dementia
-
caring
for clients with schizophrenia
-
caring
for clients with depression
-
caring
for clients with obsessional behaviour
-
caring
for clients with anxiety
-
mentoring
and coaching skills for senior carers
-
supervisory
development skills for senior carers
-
train
the trainer
-
tissue
viability (skin care)
-
infection
control
-
writing
and reviewing care plans
-
customer
care
-
communicating
effectively
-
preparing
for inspection
-
writing
policies and procedures
-
basic
health and safety
-
risk
assessment
-
first
aid
-
moving
and handling
-
developing
an activities programme
